Terms of Use

OpenGradient Chat is an interface that lets you send prompts to third-party AI models (such as ChatGPT, Claude, Gemini, and Grok) through a privacy-preserving gateway. The underlying model output is generated by the upstream provider you select. We do not control or warrant the accuracy, reliability, or safety of model responses.

All metadata that contains personal information (for example, your IP address) is removed before sending Prompts to the underlying model providers (for example, Anthropic, OpenAI, Google, and xAI). If you submit personal information in your Prompts, it may be reproduced in the Outputs, but no one can tell (including us and the underlying model providers) whether it was you personally submitting the Prompts or someone else.

Your chat history is encrypted in your browser with a key only your device holds. We do not store your conversations on our servers, and we cannot read them. If you clear your browser storage or sign in from a new device without your key, the history is unrecoverable.

You should also know that some browsers automatically delete locally-saved chats if you have not accessed OpenGradient Chat within so many days, while others retain them for extended periods or indefinitely, unless you explicitly clear your browser data. You can opt out of saving recent chats altogether at any time.

You must be at least 13 years old (or the minimum age in your jurisdiction) to use the service. You are responsible for activity that occurs under your account and for keeping your credentials and local encryption keys safe. If your device or browser storage is lost, your local chat history may be unrecoverable — we cannot reconstruct it on your behalf.

OpenGradient Chat allows you to use models from leading model providers without being tracked. These model providers have usage policies, and our Terms therefore mirror those policies. For example, usage policies from Anthropic, OpenAI, Google, and xAI apply to their respective models.

Accordingly, it is a violation of these Terms to use OpenGradient Chat for anything:

• Illegal, discriminatory, or harmful, including generating hateful, harassing, or threatening content; terrorism, violent extremism, or animal abuse content; or content promoting suicide, self-harm, or disordered eating; or using Outputs for anything fraudulent or deceptive.
• Violating others' rights or property, including privacy and intellectual property rights, creating spam, malware, computer viruses, or gaining access to computer systems without authorization.
• Sexually explicit or obscene.
• Endangering children, including generating or uploading child sexual abuse material (CSAM), including AI-generated CSAM; facilitating the exploitation or abuse of minors; or sexualizing minors in any context. [Note: We report CSAM to the relevant authorities.]
• With high risk of physical or economic harm, including designing weapons, explosives, or other dangerous materials, or promoting multi-level marketing, predatory financial practices, gambling, or sports betting.
• Generating photorealistic images, videos, or audio of real people without their consent, including deepfakes, non-consensual intimate imagery (NCII), or content that could mislead others about authenticity.
• In a regulated area, including providing legal, financial, or medical advice or services, political campaigning or lobbying, determining eligibility for financial products or creditworthiness, educational admissions or testing, housing (leases and home loans), employment, or more generally for governmental decision-making, such as law enforcement or immigration decisions, or for facilitating academic dishonesty.
• Interfering with or negatively impacting OpenGradient Chat or other OpenGradient services, including circumventing rate limits, safeguards, or other restrictions, or automated querying and developing or offering AI services, such as training an AI model.

We may suspend or terminate accounts that violate these terms or that put the service or other users at risk.

To avoid misuse, safety mechanisms — both ours and those of the upstream model providers — may block certain Prompts and the generation of certain Outputs.

If you believe that your intellectual property rights have been infringed, please email legal@opengradient.ai with the details of your claim.

To report Outputs that you believe violate these Terms of Use or the law, you can report them to us using the feedback option in the chat interface (thumbs-down, with the “Harmful or illegal” option selected) or by emailing legal@opengradient.ai.

Users in the EEA may contact legal@opengradient.ai to access our internal complaints handling process, as defined in the EU Digital Services Act.

You agree to indemnify and hold harmless Vanna Laboratories, Inc., its affiliates, employees, and any other agents from and against any claims, losses, and expenses (including attorneys' fees) arising from or relating to your use of OpenGradient Chat, including your subsequent use of any Outputs, your breach of these Terms, or violation of third-party rights or applicable law.

You retain all rights to the prompts you submit (“Input”) and the responses returned to you (“Output”), subject to the rights of the underlying model providers. You are responsible for ensuring you have the rights to submit your Input and for how you use any Output.

Because chat history is encrypted on your device, we have no copy of your Input or Output. You grant us only the limited rights necessary to route your request to the provider you selected.

Some features require credits or a paid plan. Prices and any applicable taxes are shown at checkout. Credits are consumed as you use the service and may expire as disclosed at purchase. Except where required by law, payments are non-refundable. We may change prices for future purchases on reasonable notice.

When you select a model, your prompt is forwarded to that provider through our gateway. Your use of those models is also governed by the provider's own terms and policies. We are not responsible for provider availability, content, or changes to their offerings.

To the maximum extent permitted by law, the service is provided “as is” and “as available” without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, or accuracy of model output. AI models can produce inaccurate or misleading information; you should not rely on Output for medical, legal, financial, or other professional advice.

To the maximum extent permitted by law, Vanna Laboratories, Inc. and its affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising out of or related to your use of the service. Our aggregate liability for any claims arising out of or related to the service will not exceed the greater of (a) amounts you paid us in the twelve months preceding the event giving rise to the claim and (b) one hundred U.S. dollars.

You may stop using the service at any time. We may suspend or terminate your access if you violate these terms, if we are required to do so by law, or if we discontinue the service. On termination, the sections of these terms that by their nature should survive will survive.

We may update these terms from time to time. When we make material changes, we'll update the “Last updated” date above and, where appropriate, notify you in the app or by email. Continued use of the service after changes take effect constitutes acceptance of the updated terms.

Questions about these terms? Email legal@opengradient.ai.